Privacy Policy

Last updated: 23 Dec 2025

1) Information We Collect

When you browse or purchase from us, we may collect:

Name, phone number, email address

Billing and shipping address

Order details (items purchased, order value, timestamps)

Payment confirmation details from the gateway (not your full card/UPI credentials)

Basic technical info (IP address, device/browser info) for security and fraud prevention

2) How We Use Your Information

We use your information to:

Process orders and deliver products

Provide order updates and customer support

Manage returns/refunds/replacements

Prevent fraud and maintain Site security

Comply with legal/tax/accounting requirements

3) Payments

Payments are handled by third-party payment gateways (e.g., Razorpay). Your payment data is processed according to the payment provider’s policies. We do not store sensitive payment details on our servers.

4) Sharing of Information

We may share necessary data with:

Courier/logistics partners (for delivery)

Payment gateway partners (for payments/refunds)

Service providers supporting site operations (hosting, security)

We do not sell your personal information.

5) Data Retention

We retain your data as needed for order fulfillment, legal compliance, and dispute resolution, then delete/anonymize where reasonably possible.

6) Security

We use reasonable safeguards to protect your data. However, no online system is 100% secure.

7) Your Choices

You may request correction of your contact details by emailing support@srisakthipeetam.org
.

8) Contact

Email: support@srisakthipeetam.org

Phone: +91 9063701687
Address: 1/1 Sri Sakthi peetam, Rayalacheruvu Village, Ramachandrapuram mandal, Tirupati – 517561, India